As one of the world's largest providers of social services, The Salvation Army is present in 400 communities across Canada and more than 120 countries globally. The Army offers practical assistance for children and families, often tending to the basic necessities of life, providing shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.
Over the past several years, The Salvation Army has been working towards a national strategy to offer integrated approaches in recognition of the costly and complex health and safety issues facing its local ministry units. As a national, large non-profit organization, the Army faces challenges in its health and safety program to ensure that all staff members receive training and education in a cost-effective, standardized approach in both English and French.
As part of this national strategy, the Salvation Army's senior management team decided to partner with CCOHS a year ago to offer e-learning to all of its operations.
"The dedicated and diverse work force that supports all these critical needs for the vulnerable must be healthy and safe in all we do in the communities that we serve," said Beverly Cooey, Health & Safety and Workers' Compensation Manager at The Salvation Army. "CCOHS e-courses give our staff the knowledge and awareness to conduct themselves in a safe manner, fully understanding their health and safety rights and obligations."
A special landing page, accessible to anyone with an Internet connection, allows staff and volunteers instant access to the entire suite of (over 90 and counting) CCOHS e-courses. This flexibility is critical to an organization where members work in remote, rural and urban locations, around the clock - most facilities operate 24/7 - and in a wide variety of roles, including clergy, retail clerks, case workers, nurses, and camp directors.
While some courses are mandatory, users are encouraged to increase their health and safety knowledge by taking additional courses. Upon successful completion of each course, learners receive a certificate which they can submit to their supervisors and managers for their records. To date, more than 1600 people have used over 3000 course seats.
Cooey wants The Salvation Army to be a health and safety leader in the not-for-profit sector, and offering e-learning to its entire staff helps the organization get closer to that goal. "I recommend CCOHS' e-courses as a very user friendly, cost effective, professional education and awareness system for any small or large size business in Canada."