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The position reports to the Manager, IT Development and Operations Service Unit. The incumbent works closely with members of IT Development and Operations Service Unit and other teams, as assigned. The incumbent is expected to participate in the planning of the Service Unit or Team activities, to ensure that they play an active part in achieving the goals without causing work overload or imposing conflicting demands, including deadlines. S/he must adjust to frequently changing priorities and deadlines, and notify their Service Unit Manager and team lead(s) should time constraints or other challenges arise that require resolution. The incumbent is accountable for completing work agreed to and assigned in project or Service Unit plans and achieving the goals set up by manager and senior management team.
The incumbent is accountable for:
Physical Effort: The employee works at a computer (keyboarding and mousing to read and reply to e-mail, prepare reports, review information, etc.) for the majority of the work day. The work is interspersed with non-computer based activity, such as reading, thinking, proof-reading, photocopying, filing. The employee has some control over the workload and has the opportunity to get up, stretch, and walk on a regular basis. Some stooping and lifting (or handling of light material) may be required.
Physical Environment: The employee works at a desk and/or a computer workstation with a keyboard and a mouse for the majority of the work day. The workstation and desk are ergonomically set up, with a wrist rest, mouse rest, document holder, task lamp, as required. The lighting meets standards and there are adjustable blinds on the windows as required. The building environmental controls meet general office requirements.
Sensory Attention: The position requires concentration to compose, enter data, proof-read, quality assure, read routine information, communicate with others via e-mail, search for information and listen to others carefully.
The work requires close concentration when analyzing data and requirements, debugging software programs/applications, trouble-shooting problems, and preparing, researching and writing documents. Listening attentively to determine the needs of callers, communicating precisely with clients, and attention to detail when demonstrating different solutions to client’s problems.
Mental Stress: There are priorities and deadlines which need to be met on a regular basis. There are interruptions from colleagues, supervisor or telephone calls. The employee has some control over the pace of work. Work may be repetitious.
The incumbent deals with staff at all levels from different groups with different and conflicting priorities. Detailed work is affected by numerous interruptions. There could be serious consequences if deadlines are missed or errors are made. Must react immediately to emergencies when live systems go down. There is a disruption to lifestyle when responding to after-hours system or database problems.
Within the range of
$89,297 to $108,207 (CCOHS-11) per annum.
Permanent, full time
Sunday, February 2, 2020
Quote File Reference Number:
Please send cover letter and resume to email@example.com.
Attach resume as an MS Word or PDF document.
No phone calls or agencies please.
Note: All resumes are maintained confidential and are kept on file for a period of six months.
We thank all candidates for their interest; however, only those under consideration will be contacted.