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The position reports directly to the Director, Information Technology & Facility Services. The incumbent is one of four positions responsible for systems and network administration. The Systems and Network Administrator is responsible for providing technical support, setup and operational maintenance of computer system hardware and software, as well as technical support for computer applications and communications software. The incumbent works closely with members of the Information Technology & Facility Services department and other teams, as assigned. The incumbent is expected to participate in the planning of the departmental or team activities, to ensure that they play an active part in achieving the goals without causing work overload or imposing conflicting demands, including deadlines. They must adjust to frequently changing priorities and deadlines and notify the Director, Information Technology & Facility Services and team lead(s) should time constraints or other challenges arise that require resolution. The incumbent is accountable for completing work agreed to and assigned in monthly plans and annual business plans.
The incumbent is required to have:
The incumbent is accountable for:
Physical Effort: The employee works at a computer (keyboarding and mousing to read and reply to e-mail, prepare reports, review information, etc.) for the majority of the work day. The work is interspersed with non-computer based activity, such as reading, thinking, proof-reading, photocopying, filing. The employee has some control over the workload and has the opportunity to get up, stretch, and walk on a regular basis. Some stooping and lifting or handling of heavy objects may be required.
Physical Environment: The employee works at a desk and/or a computer workstation with a keyboard and a mouse for the majority of the work day. The workstation and desk are ergonomically set up, with a wrist rest, mouse rest, document holder, task lamp, as required. The lighting meets standards and there are adjustable blinds on the windows as required. The building environmental controls meet general office requirements. Some risk of RMI due to intensity and duration of work unless safe work procedures outlined are followed. There is a risk of injury from lifting and using tools. Work is often performed in awkward positions. The server room is noisy and there is frequent exposure to dust and dirt.
Sensory Attention: The position requires concentration to compose, enter data, proof-read, quality assure, read routine information, communicate with others via e-mail, search for information and listen to others carefully. The work requires close concentration when installing software, making configuration changes, applying patches and updates, and trouble-shooting problems. There is a need to use senses such as hearing and smell to identify problems such as equipment malfunctions (sometimes in a noisy environment).
Mental Stress: There are priorities and deadlines which need to be met on a regular basis. There are interruptions from colleagues, supervisor or telephone calls. The employee has some control over the pace of work. Work may be repetitious. The position must deal with sometimes angry and frustrated staff having computer problems. There is disruption to lifestyle while being on call to respond to after-hours server or network emergencies. There are frequent interruptions. There are periods of high stress when restarting downed servers, networks or during IT security incidents that affect both internal and external customers.
Within the range of
$72,940 to $93,911 (CCOHS-09) per annum.
Permanent, full time
Sunday, February 2, 2020
Quote File Reference Number:
Please send cover letter and resume to email@example.com.
Attach resume as an MS Word or PDF document.
No phone calls or agencies please.
Note: All resumes are maintained confidential and are kept on file for a period of six months.
We thank all candidates for their interest; however, only those under consideration will be contacted.