Scheduled maintenance - Thursday, July 12 at 5:00 PM EDT
We expect this update to take about an hour. Access to this website will be unavailable during this time.
Through its services and products, CCOHS advances health and safety in Canadian workplaces, and the physical and mental well-being of Canadians.
The Information Technology team supports this vision through a combination of technological innovation and strategic partnerships.
Under the direction of the Director, Information Technology and Facility Services, the Senior Information Technology Service Management Analyst supports and monitors all IT processes utilized to allow for efficient and continuous development and operation for the IT related products and services for CCOHS.
This position ensures the maintenance of CCOHS’ IT Service Management applications such as Trac and/or Freshdesk. Assists with implementing the strategic roadmap for IT Service Management within the organization. Provides oversight and approves changes to the technical production environment. Monitors all core IT processes and provides monthly Key Performance Indicator (KPI) metrics with accompanying insights and narratives on process trends with recommendations for changes and improvements.
Within the range of
$76,073 to $97,945 (CCOHS-09) per annum.
Full-time, permanent, unionized position
Thursday, July 8, 2021
Quote File Reference Number: TS-044
Vacancies: 1
Please send cover letter and resume to jobs@ccohs.ca.
Attach resume as an MS Word or PDF document.
This competition is open to residents of Ontario only.
Note: Attaining reliability security status is a condition of employment for all CCOHS positions.
This position is temporarily remote – future travel to facilities may be required.
All resumes are maintained confidential and are kept on file for a period of six months.
We thank all candidates for their interest; however, only those under consideration will be contacted.