Coronavirus (COVID-19) - Tips

Stigma occurs when people associate a risk with specific people, places, or things, such as a minority population group. Stigmatization is common in disease outbreaks. Groups that may be experiencing stigma during the COVID-19 pandemic include those that have travelled, persons of Asian descent, emergency or health care professionals, and other essential workers.

Microaggressions are everyday verbal, non-verbal, and environmental snubs or insults that communicate hostile, derogatory, or negative messages. These messages target persons based on the group the other person perceives them to belong to. Individuals who may be experiencing microaggressions during the COVID-19 pandemic include truck and delivery drivers, hospital workers, retail clerks, individuals perceived to be ignoring or downplaying public health advice, and individuals closely connected with someone who has been confirmed as having the virus.

The language we use can reinforce false assumptions and harm individuals’ well-being. Be mindful and use factual language when referring to the virus and people who have or may have it.

During the stress of a pandemic, the risk of violence or harassment toward certain individuals, those working alone or people performing critical tasks (e.g., providing care or other services to the public, working with vulnerable individuals, etc.) may be greater.

Employers are encouraged to establish or review risk assessments and policies on violence and harassment prevention in the workplace. Employees who are experiencing or have witnessed harassment or violence are asked to report the circumstances to their employer or supervisor as soon as possible.

Everyone has a role to play in preventing microaggression and social stigma related to COVID-19. Employers can provide information from reliable sources about virus transmission and steps that workers can take to protect themselves and their families. Display posters or send email updates to staff.

Know the facts:

• Someone who has completed quarantine or has been released from isolation is not a source of infection to other people.
• There are steps everyone can take to protect themselves and others.
• Know the symptoms and monitor your health.
• Diseases (including COVID-19) can make anyone sick, regardless of their race or ethnicity.

• Be a part of the solution. Correct misinformation, challenge myths, and show empathy
• Keep in regular contact with the individual.
• Acknowledge the impact on the team, productivity, and morale.
• Address fears and concerns.
• Offer to support them or their caregivers:
  • Maintain social contact through phone calls, video chats, etc.
  • Arrange for food or essential supplies to be delivered to them.

• Talk to your employer or supervisor, someone trained in mental health first aid, or someone else you trust about what you are experiencing.
• Contact your employee assistance service, if available.
• Contact your local public health or community resources that offer mental health services.
• Check out organizations online:
  • Canadian Mental Health Association
  • Canadian Psychological Association
  • Kids Help Phone