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Communication and training are essential to help prevent the spread of respiratory infectious diseases, also known as RIDs. Employers are responsible for making sure workers are made aware of the transmission hazards for their workplace and job activities, and how to protect themselves. Workers have the ‘Right to Know’ about workplace hazards, including those associated with respiratory infectious diseases and about control measures they are required to follow. This tip sheet provides recommendations for how and what to communicate training for respiratory infectious diseases.
Tailor the communication and training to the workplace setting:
- Use accessible formats and languages appropriate for workers and visitors, to make sure they understand the information provided
- Use many communication methods available to make sure that the information is understood by workers and visitors:
- Signs and infographics
- Video slide displays
- Announcements on speakers
- Worker e-learning, training sessions, and safety or toolbox talks
- Websites, apps, texts, e-mails, social media platforms, blogs, etc.
- Verbal reminders from supervisors and workers
- Choose high-traffic locations to share relevant information such as the front entrance, reception or waiting rooms, breakrooms, bulletin boards, washrooms, and at hand sanitizer dispensers
Developing a Respiratory Infectious Diseases Training Program
The goal of an effective respiratory infectious diseases training program is to provide workers with the information they need to work safely.
When developing the content of the training, make sure that the source information is current and accurate. Refer to trusted sources of information such as your local public health authority, occupational health and safety regulator, government, and industry experts.
Determine how you will evaluate how well the workers understand the information and requirements (e.g., with tests, observations, inspections). Document worker attendance at training sessions as well as the evaluation results.
Update and repeat the training as often as needed (e.g., when new information on respiratory infectious diseases becomes available, there are changes to public health or workplace control measures, when policies and procedures are updated, or when lack of compliance is observed).
Train workers on respiratory infectious diseases topics, including: