Coronavirus (COVID-19) - Tips

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Manufacturing

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Introduction

This tip sheet is for employers and workers in the manufacturing sector as an overview of potential hazards in the workplace due to COVID-19 and related control measures. Manufacturing includes workplaces that produce parts, materials, and finished goods, such as textiles, metals, chemicals, pulp and paper, plastics, electronics, and automobile parts and vehicles.

In all cases, guidance from local public health authorities and your jurisdictional OHS regulator must be followed.

Refer to current guidance from the Public Health Agency of Canada (PHAC): “Risk mitigation tool for workplaces/businesses operating during the COVID-19 pandemic”. The Canadian Manufacturers & Exporters (CME) and other business associations can also provide COVID-19 information resources.

For general COVID-19 prevention practices for both employers and employees refer to the CCOHS COVID-19 Resources documents, including “Protect Yourself and Others from COVID-19”, “COVID-19 Health and Safety Planning for Employers”, and “COVID-19 Prevention for Workers”.

Meet your legal occupational health and safety obligations by doing everything reasonably possible under the circumstances to protect the health and safety of your workers.

As manufacturing establishments vary in size from small owner-operators to large businesses with many workers or multiple shifts, a variety of tips have been provided. Apply the ones that best fit your workplace.

Consider the Risks

The risk of contracting COVID-19 increases in situations where people are working in closed spaces with poor ventilation, crowded places, and around people from other households. Risk is higher in settings where these factors also include activities such as close-range conversations, shouting, or heavy breathing (e.g., due to exertion).

Working in the manufacturing industry exposes workers to many of the above situations. COVID-19 transmission during these activities depends on the setting, the number of people, physical proximity, duration and type of interactions, and the effectiveness of health and safety measures put in place.

Employers should consider the following:

  • How to prevent COVID-19 from entering the facility? Have you made appropriate changes to your policies and practices to keep COVID-19 from disrupting your organization?
  • How to protect employees and visitors? Have you sufficiently identified risks and implemented the correct solutions?
  • How is the production space ventilated? Ventilation could increase the transmission of airborne viruses. Adjust ventilation systems to minimize risk.
  • How many close interactions will employees have with each other? Transmission risks increase with close and frequent contact.
  • How long are the interactions? Evidence indicates that person-to-person spread is more likely with longer contact.
  • What kind of interactions will employees have (e.g., working side by side or frequently lifting heavy loads together)? Observe and analyze your processes and job tasks. Understand how COVID-19 transmission occurs and implement mitigation measures.
  • Do employees interact with frequently touched surfaces or objects? Can the job task be adjusted to minimize or eliminate the touchpoints?
  • Are non-medical masks required for workplaces in your jurisdiction? Does your jurisdiction have laws or regulations in effect in your area?
  • Are you anticipating or observing crowds in your facility (e.g., at punch clocks or change rooms)? Make operational changes to avoid crowds as much as possible.
  • Could language barriers impact the ability of workers to understand and follow the transmission control measures? Evaluate your workforce and adjust your communications to make sure your employees understand.

Each manufacturing operation is unique. It is important for employers to assess the risks of COVID-19 transmission for their specific layout, processes, and job tasks and implement appropriate hazard controls using the hierarchy of controls (i.e., elimination, substitution, engineering controls, administrative controls, personal protective equipment (PPE)). Use a layered approach when implementing the chosen combination of hazard controls, including personal preventive practices. Do not create new workplace hazards or negatively impact existing safety controls.

Implement a COVID-19 safety plan to identify hazards and provide solutions specific to your workplace. Communicate the plan to employees and post copies to safety boards. The plan should address as many aspects as possible. Review, communicate, and update the plan on a regular basis.

Elimination and Engineering Controls

Implement these controls to help prevent the transmission of COVID-19 in the workplace. The priority should be having as few people as possible in the workplace while maintaining safety protocols.

  • Install additional hand washing stations or hand sanitizer dispensers (minimum 60% alcohol content) in high traffic areas such as employee and main entrances, exits, breakrooms, change rooms, meeting rooms, elevators, front desk, and shipping and receiving areas.
  • Ventilate indoor spaces appropriately. Consult an HVAC specialist on ways to increase indoor/outdoor air exchanges per hour and reduce or eliminate air recirculation for the entire facility. Consider installing air filtration and disinfection units (e.g., room or system UV germicidal lighting) to further reduce air contaminants.
  • Make sure exhaust fans (exhausting to the outside) in washrooms or for local exhaust are fully functional, operating at maximum capacity, and remain on.
  • Set area fans (e.g., portable, pedestal, wall mounted) to lowest speed setting and pointing away from people to ensure that air circulation or cooling fans are not directing air flow from person to person.
  • Modify change rooms and meeting rooms (i.e., removing furniture or adjusting locker placement) to promote the greatest possible distance between workers.
  • Install physical barriers to separate employees from each other where possible and appropriate, make sure not to block aisles or exits (i.e., emergency escape). Barriers should be appropriately sized and positioned to block respiratory droplets from being carried from person to person. Clean and disinfect barriers as needed, multiple times a shift at busy workstations (at least daily).
  • Replace soft surfaces with hard surfaces which are more easily disinfected (i.e., change carpet to tile, cushioned benches to wooden or plastic benches).
  • Reduce the number of touchpoints needed to access buildings and facilities:
    • Replace door hardware with handles and push-plates that can be operated using wrists or elbows.
    • Install automatic doors openers or prop non-fire doors open. Be careful not to create new hazards (tripping or fire).
    • Install automatic (e.g., motion-activated or timed) touch-free light switches, water taps, sanitizer dispensers, toilet and urinal flushers, paper towel dispensers.
    • Remove waste bins with lids that must be manually opened, replace them with bins with motion or foot activated lids openers.
    • Use touch-free methods for workers to clock in, such as electronic key cards, messaging/e-mail, or rollcall by a supervisor.

Administrative Controls

These types of controls reduce risk through policies, procedures, and training. They rely on personnel management and compliance to be fully effective. Applied properly they can minimize coronavirus transmission. It is possible for COVID-19 to be spread by people who do not have any symptoms. When setting up controls, consider that anyone may already be infected. Implementing and enforcing policies to prevent the spread of COVID-19 in manufacturing facilities is critical to protecting employees and the public. Make sure to continue to review and update administrative controls as the pandemic evolves.

Physical distancing

  • Create and enforce an indoor and outdoor physical distance policy. Communicate these requirements to all employees and visitors.
  • Remind employees to minimize non-essential in-person interactions with people from other households (to decrease potential COVID-19 exposures). Interactions should be kept as few, brief, and at the greatest distance possible (at least 2 metres).
  • Limit the number of people allowed in washrooms and change rooms at a time. Configure the space to have alternating sinks, stalls, showers, and urinals out of service if they are within 2 metres of each other.
  • Designate one-way and single file routes through the facility, wherever possible.
  • Modify workstations to ensure the greatest possible distance between employees (at least 2 metres). Focus on workstations that position workers shoulder to shoulder or facing each other. If spacing workers out is not possible, install barriers between workers designed to reduce the transmission of respiratory droplets.
  • Evaluate job tasks, minimize close physical contact for as many tasks as possible. Modify tasks so they can be performed by one person (if safe to do so). For all tasks that require two or more employees in close proximity, make sure all employees are properly wearing a non-medical mask and keep the interaction as short as possible.
  • Plan for how employees will maintain physical distance during emergency evacuations. Conduct drills to make sure employees are following the new procedure.
  • Prepare for exceptions to distancing guidance such as for anyone rescuing a distressed person, providing first aid, or performing cardiopulmonary resuscitation (CPR).
  • Recommend that workers avoid communal living or travel arrangements, if possible.

Mask Wearing

Proper mask wearing reduces the number of viruses released into the surrounding environment by infected individuals. Having physical distancing and mask wearing policies in place and enforced is an effective way to minimize the spread of COVID-19.

  • Implement a mask wearing policy. Communicate these requirements to visitors and employees. Make sure the policy complies with local public health authority recommendations.
  • The policy should include when, where, and which type of mask is required to be worn.
  • Require employees to properly wear well-constructed and well-fitting non-medical masks, while at work. Masks should cover the nose, mouth, and chin without gaps.
  • If respirators (e.g., disposable or reusable N95 mask) are already being used for certain tasks continue their use, they provide superior protection to non-medical masks.
  • Masks should not be worn by anyone who is unable to remove the mask without assistance.
  • Inform employees of the limitations of masks. Include the fact that improper mask use and disposal can increase the risk of infection.
  • Update your existing heat-stress program, if your organization has one, as mask-wearing may increase physiological stress during high-exertion tasks.
  • Consider using transparent masks, if appropriate, or use written directions to communicate with co-workers who are deaf or hard of hearing.
  • Train staff and post signs reminding all people to:
    • Change their mask if it becomes wet or soiled (have masks on hand for this purpose)
    • Store soiled reusable masks in a moisture wicking container (launder masks before re-use)
    • Avoid touching the outside of the mask while wearing and removing it (handle by straps only)
    • Wash (or sanitize) their hands with soap and water before and after putting it on or taking it off
    • Be aware of environmental conditions that can impact the health or mask wearers (e.g., masks rendered ineffective after getting soiled, or faster onset of heat stress in hot and humid spaces).
  • Refer to CCOHS: Get the facts on masks and PHAC: Non-medical masks for further information and guidance.

Staff Related Changes

  • Adjust daily staff levels to have the fewest people in the workplace (where safe to do so). Make sure essential roles such as supervisors, and first aid or emergency response team members are on each shift. Cross-train employees so they are safely able to replace the duties of others.
  • Stagger shift starts and break times to minimize crowding at employee entrances, change and break rooms, and outdoor break areas.
  • Designate groups of employees (cohorts) working together on the same shifts. Keep groups separate as much as possible.
  • Minimize contact for employees reporting to work by simplifying the process as much as possible (e.g., being flexible with clock in/out times, adding additional clock-in stations or key card sign in).
  • Consider spreading out production across additional shifts (e.g., afternoon or night shift), with fewer employees per shift.
  • Avoid sending employees to multiple worksites, divisions, or departments, if possible.
  • Continue with safety and informational meetings but avoid gatherings of people where possible. Implement technology to conduct meetings virtually. If that option is not possible, gather in small physically distanced groups, preferably outdoors or in large well-ventilated locations.
  • Modify shared storage areas (e.g., winter footwear, sweaters, coats, PPE). For example, have employees store their personal items in separate lockers or in labeled, sealed bins/bags.
  • Provide laundry service for work uniforms or require employees wear freshly cleaned uniforms or clothes for each shift. Clothes should be bagged and washed after each shift.
  • Implement flexible leave policies to accommodate employees who are at higher risk of more severe disease or outcomes (i.e., over 60 years old, immunocompromised, have chronic medical conditions).
  • Adopt flexible sick leave policies and consider providing support to employees who are off sick, encouraging them to stay home when they feel ill, even if symptoms are mild (i.e., do not penalise employees that do not come to work when they feel sick).

Organizational Changes

  • Continue to follow good manufacturing practices. Comply with all federal, provincial, or territorial labour laws and requirements.
  • Where possible, implement a mandatory work from home program for employees that do not physically need to be on site.
  • Reduce noise levels as much as possible (e.g., turn off equipment that is not actively in use or have fewer workers in work areas) so people can speak as quietly as possible.
  • Reduce the number of shared objects between employees (e.g., assign cleaning tools or radios to employees for their whole shift).
  • Minimize unnecessary visitors (e.g., contractors, engineers, consultants) to the facility. Conduct meetings virtually and reschedule non-critical maintenance, service calls, and consultations, if possible.
  • Allow areas external workers were working in (e.g., repairs, consultations, barrier installations) to adequately ventilate before implementing cleaning protocols. Only resume operation when safe to do so.
  • Schedule deliveries to arrive during off-peak times when the minimum number of employees are on site.
  • Consider shutting down the facility when an outbreak is declared. Intensively clean and disinfect production, employee change and break rooms, and administration areas during the shutdown. An appropriate length shutdown will break the chain of transmission between workers and will lower the impact of a prolonged outbreak, consult with local public health authorities for advice.
  • Do everything reasonably possible under the circumstances to protect the health and safety of your employees by providing information, training, cleaning, disinfecting, and personal protective equipment.

Employee Training

  • Provide COVID-19 specific training to your employees, at minimum include the following:
  • Monitor compliance and repeat the training as often as needed.
  • Instruct workers to stay home if they feel sick, even if symptoms are mild.
  • Teach employees to avoid unnecessary physical contact such as hugs, handshakes, and high fives, as well as after-work gatherings.
  • Discourage the sharing of personal items such as cellphones, lighters, etc.
  • Train conflict resolution techniques to supervisors that may have to deal with employees who react aggressively to COVID-19 health measures and organizational changes.
  • Instruct employees to avoid sharing portable equipment, tools, and paperwork. When touching shared items is unavoidable, require hand washing or sanitizing before and after (e.g., batch records, clipboards, tools, pens, carts).
  • Train employees on the proper techniques for cleaning and disinfecting equipment such as controls, screens, keyboards, tools, radios, personal devices (e.g., cellphones). Give them supplies and time to disinfect their workstation as necessary.
  • Make sure employees understand how to protect themselves from the products they use (including cleaners and disinfectants) i.e., wear appropriate PPE, ventilate area during cleaning, etc. Make sure that all workers are trained, understand and use the Workplace Hazardous Materials Information System (WHMIS).

Pre-entry screening and contact tracing

  • Administer health screening questions to all employees and visitors at entrances. Include current symptoms (if any), recent travel and potential COVID-19 exposures (templates are available from your local public health authority, or the Canadian Centre for Occupational Health and Safety (CCOHS)). Consider having employees complete the screening using a company portal or app before coming into work.
  • Employees that pass the screening can work. Employees who do not pass the screening should contact their supervisor. The supervisor should instruct them to stay (or return) home and monitor themselves for symptoms. Suggest that they contact their health care provider or local public health authority if they develop symptoms or symptoms worsen.
  • Visitors that pass the screening should be allowed to enter. Those that do not should be denied entry. Inform visitors about the screening process before they arrive, allowing them to prepare or avoid coming if they would fail the screening.
  • Log all employees and visitors who enter the workplace. This record is critical for contact tracing. This information should only be provided to public health authorities. Make sure that privacy is protected, and that the information is stored and destroyed in a safe and secure manner, as required by privacy laws.
  • Promote the use of the national COVID alert app by visitors and employees, if your province is participating.

Communication

  • Managers should keep up to date and comply with orders from their local public health authorities or regulators.
  • Communicate to employees and visitors all new practices and policies that are in effect in the workplace. Communicate these changes and post credible COVID-19 resources and information at entrances, washrooms, staff rooms, safety boards, and on websites.
  • Keep posted information, guidance, and government orders up to date.
  • Post signs throughout facility reminding employees about safe behaviours such as hand hygiene, respiratory etiquette, and to follow physical distancing and mask wearing policies.
  • Display posters detailing proper hand washing technique close to sinks, to remind and reinforce training.
  • Indicate room occupancy limits at the entrances of break rooms, washrooms, reception areas, offices, meeting rooms.
  • Communications should be written using easy to understand terms, in multiple languages according to employee preferences.
  • Display graphics and pictograms to clearly inform all building occupants about desired and undesired conduct.
  • Encourage workers to report any COVID-19 concerns to their employer, supervisor, health and safety committee or representative, or union if present.
  • Provide information on government economic support resources.
  • Provide mental health support and resources.

COVID-19 Response plan

  • When a person reports having COVID-19 symptoms while at work, immediately have them wear a medical (surgical) mask. If not available, they should properly wear a well-constructed and well-fitting non-medical mask.
  • If the person is in immediate distress, call 911 for medical assistance.
  • Ask visitors to leave if it is safe for them to do so.
  • For employees:
    • Have the person stop work immediately. Isolate the person from others in a designated area or room. (Note: After the person leaves, clean and disinfect all surfaces/objects that the symptomatic person may have touched or been close to).
    • Send the employee home to begin their self-isolation. Ask them to avoid public transit, taxi, and ridesharing, if possible.
    • Instruct them to seek medical care, if necessary, and to follow instructions from their local public health authority.
    • Return to work should be determined by medical professionals or public health officials and will depend on the type, duration, and severity of symptoms and if taken, the result of a COVID-19 test.
  • If an employee or visitor informs you of a positive COVID-19 test result, report it to your local public health authority and cooperate with any contact tracing efforts. You may also be required to inform employees who might been exposed unless that is the responsibility of your public health authority. Advise all those that were potentially exposed to carefully monitor themselves for COVID-19 symptoms.
  • If the case is work-related involving a worker, additional notifications may be required, contact your jurisdictional OHS regulator and workers’ compensation board for guidance. Complete an incident report and begin an investigation.

Vaccines

  • Encourage employees to get the COVID-19 vaccine once eligible and available in your region.
  • Consider supporting employees who are interested in receiving the vaccine by providing paid time during work hours to get the vaccine or, if possible, arranging a for a vaccine clinic at the workplace.
  • Share additional information on the vaccine by posting it on the safety board or sharing it electronically. Government of Canada website “What you need to know about the COVID-19 vaccine for Canada”.

Cleaning and Disinfection

Refer to the CCOHS "Cleaning and Disinfecting" tip sheet for further guidance and examples of objects and surfaces.

  • Manufacturers should focus on equipment, work surfaces, equipment controls and handles, touch screens, shared tools, access panels, waste and recycling bins, office equipment (pens, tools, phones, radios, keyboard, mouse, etc.).
  • High touch and transmission risk or touch objects and surfaces should be disinfected multiple times a day.
  • Ensure washrooms are cleaned frequently, have running water, and are stocked with soap, paper towels and plastic lined waste containers (preferably no-touch).
  • Clean and disinfect tables, chairs, eating surfaces in break rooms or cafeterias after each employee use.
  • Make sure that cafeteria dishwashing equipment is operating within specifications, chose sanitizing cycles or setpoints, and use appropriate detergents and sanitizers.
  • Avoid cross-contamination between clean and dirty dishware/glassware.

It is important that mental health resources and support are provided to all workers, including access to an employee assistance program, if available.

For further information on COVID-19, refer to the Public Health Agency of Canada.

Note that this guidance is just some of the adjustments organizations can make during a pandemic. Adapt this list by adding your own good practices and policies to meet your organization’s specific needs.

Disclaimer: As public and occupational health and safety information is changing rapidly, local public health authorities should be consulted for specific, regional guidance. This information is not intended to replace medical advice or legislated health and safety obligations. Although every effort is made to ensure the accuracy, currency and completeness of the information, CCOHS does not guarantee, warrant, represent or undertake that the information provided is correct, accurate or current. CCOHS is not liable for any loss, claim, or demand arising directly or indirectly from any use or reliance upon the information.

Document last updated May 14, 2021