Responding to COVID-19 in the Workplace
Protecting your employees' health and safety during a pandemic is
essential. Learn more about responding to
suspected and actual cases of COVID-19 in your workplace, providing support to employees, and planning a safe
return to work.
guidance for workplaces.
Responding to COVID-19 in the Workplace Infographic and its text description
PDF version of the infographic, file size is 60 kilobytes
Description: Responding to COVID-19 in
Ask employees to stay home or go home if they
of COVID-19 (even if mild). Tested positive or are awaiting results from a laboratory-based polymerase chain
reaction (PCR) test.
Tested positive from a rapid test and are arranging for a PCR test.
Been identified by a local public health authority as a close contact of someone
outside of Canada within the last 14 days and are required to
self-isolate or quarantine. Travelled to another
or territory that has requirements to self-isolate or quarantine.
If an employee shows symptoms at work:
Call 911 if they need immediate medical attention (e.g., difficulty breathing).
Send them home immediately, preferably not by public transportation.
If they cannot leave immediately isolate them in a designated space (e.g.,
Make sure they wear a medical mask, or a well constructed and well-fitting
non-medical mask if unavailable.
Advise them to contact their health care provider and local public health
authority and follow their instructions.
Confirm their contact information.
Clean and disinfect surfaces and areas they may have touched.
If an employee tests positive for COVID-19:
Have procedures for contacting local public health authorities.
You may need to notify your jurisdictional health and safety regulator and workers’
compensation board if the case is work-related.
Contact the health and safety committee or representative, and the employee’s union,
Help with contact tracing by the local public health authority if requested. Provide
information about who may have been in contact with the employee.
Do not share any personal information or medical diagnosis.
Provide only the necessary information to local and provincial/territorial
Determine when to ask for medical documentation.
An employee may not need to provide a medical note when taking a leave related to
Support employees with COVID-19
Let employees know about available company and government supports.
Allow sick workers to stay home. Make sure your policies comply with the minimum
requirements of the employment standards legislation in your jurisdiction.
Provide mental health resources, including information on
coping with stigma.
Plan for a return to work
Make sure any required isolation or quarantine is completed and any other public
health requirements are met.
Plan for alternate work arrangements, such as working from home.
Follow the guidance provided by the professionals involved in each case:
Employee’s health care provider
Local public health authority
Workers’ compensation board
Local government health and safety agency
Work together to identify any accommodation needs for a safe return to work.
Review and improve health and safety measures as needed.
Document last updated on: 2021-06-15