Accessibility for Ontarians with Disabilities Act (AODA) NEW!

Get informed about the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards (IASR) in one course.

International Symbol of Access next to an accessible ramp.

Single seat:

$39.00 * CAD






1 hour


Single Seat (90 days access from date of purchase)

Multi-seat (1 year access from date of purchase)

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Status: Immediate Access

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This updated e-course features an improved look and functionality to enrich your learning experience.

The Accessibility for Ontarians with Disabilities Act, or AODA, aims to identify, remove, and prevent barriers for people with disabilities. The AODA became law on June 13, 2005 and applies to all levels of government, non-profits, and private sector businesses in Ontario that have one or more employees (full-time, part-time, seasonal, or contract).

The AODA includes requirements that all organizations must meet, with deadlines specific to an organization’s type and size. The AODA is made up of five parts, or Standards.

This course will provide you with the information you need to ensure that your organization is compliant with the Act.

Topics include:

  • The AODA and Accessible Customer Service Regulation
  • General Requirements
  • Employment Standard
  • Information and Communication Standard
  • Transportation Standard
  • Built Environment Standard

Upon completion of this course you will be able to:

  • Explain the Accessibility for Ontarians with Disabilities Act and its key purpose
  • Understand and apply terms and definitions associated with the AODA
  • Outline an organization’s obligations under the AODA
  • Identify and define ways to prevent and remove barriers for people with disabilities
  • Describe an organization’s responsibilities under the AODA regarding accessibility policies
  • Accurately address basic questions and issues regarding the AODA

Average time to complete this course is approximately 60 minutes.

Target Audience

The AODA applies to all Ontario organizations that provide goods, services or facilities to the public or to other organizations and have at least one employee in Ontario.



Certificate of Completion

Upon completion of the course learners will be able to print a certificate of completion.

Delivery Method

This course is delivered as an on-line e-learning course. All you need is a computer, access to the Internet - and you are ready to go! This e-learning course is designed to help you learn at your own pace and in your own environment at your own convenience.

Review Process

CCOHS courses are unique in that they are developed by subject specialists in the field, and reviewed by representatives from labour, employers and government to ensure the content and approach are unbiased and credible.


The AODA Accessible Customer Service Regulation e-learning course was developed in collaboration with accessibility experts from the Canadian National Institute for the Blind (CNIB), March of Dimes and The Canadian Hearing Society. AccessAbility Advantage, a joint venture between March of Dimes Canada and Quadrangle Architects Limited, led the content development and provides ongoing customization services. Vubiz Limited is the e-learning service provider.