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It's 4:27 pm and Wilson, a director at a logistics company, has just logged off for the day. He needs to take care of his aging father for the next few evenings before his sister takes over duties. As he's about to head out the door, the president requests performance metrics as soon as possible. "Oh, and I need you to attend a networking reception with me tomorrow evening," he adds before leaving. Wilson sighs heavily and buries his head in his hands.
A closer look at worker-carers
Many people, like Wilson, provide care for family members or loved ones at some point in their lives. Of the 8.1 million Canadians who provide unpaid caregiving to a family member or friend with a long-term health condition, disability or aging need, approximately 6.1 million are also engaged in paid employment. Half of these workers are between the ages of 45-65 and are among the most experienced in the workforce.
A care gap is emerging as family sizes shrink, the population ages, the rate of disability increases, and the number of double income households are on the rise. The number of seniors requiring care is projected to double between 2012 and 2031. More responsibilities - including transportation, meal preparation, personal care, and managing finances - are being placed upon fewer shoulders.
These trends are impacting the growing number of worker-carers, who are family members and other significant people who provide care and assistance to a parent, spouse or life partner, adult child, sibling, or friend living with ongoing physical, mental, or cognitive conditions, while also working in paid employment. These worker-carers span all industries and occupations, in companies of all sizes and sectors.
For worker-carers, the strain of juggling work and caregiving responsibilities can be a challenging act of balance leading to increased absenteeism, decreased productivity, poorer physical health, and burnout. Burnout is characterized by energy depletion or exhaustion, increased mental distance from work, and reduced professional efficacy. In addition to this stress, impacts can include injuries that may occur, for example, when the caregiver is lifting or assisting a person who has mobility issues. Sometimes the overall burden is so great that worker-carers quit working altogether. Leaving the labour market impacts not only the organizations who lose skilled workers, but also the worker-carers who are left vulnerable to future economic losses and poverty.
Supporting those who support
Federal and provincial government supports are available for worker-carers, including compassionate care leaves, benefits, and caregiver tax credits. Organizations have an opportunity to provide additional security and support for worker-carers, through carer-inclusive and accommodating policies. Also known as "family-friendly workplace policies" or "work-family initiatives", these measures are deliberate organizational changes intended to reduce work-family conflict and support workers. The CSA B701-17 Carer-inclusive and accommodating organizations standard includes numerous actions employers can take.
These caregiving issues will only grow over time, with an ever-greater number of workers who must balance both work and caregiving responsibilities for loved ones with illness, chronic conditions or disability. This new caregiving landscape will continue to impact and present challenges for the employers, the worker-carers, and those that they care for.
Statistics included in this article are from Portrait of Caregivers, 2012," General Social Survey, Statistics Canada.
Tips and Tools
Harassment and bullying have no place in the workplace.
Harassment is a form of discrimination that occurs when someone makes unwelcome remarks or jokes based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, or pardoned conviction. Bullying is usually seen as acts or verbal comments that could mentally hurt or isolate a person in the workplace. Sometimes, bullying can involve negative physical contact as well. Both harassment and bullying can involve a pattern of behaviour that demeans, annoys, alarms, or verbally abuses a person that is known or would be expected to be unwelcome.
Employers have a general duty to take all reasonable precautions to protect the health and safety of employees. The most important part of a workplace prevention program is management commitment that is best communicated in a written policy that includes a system by which employees can report their experiences of harassment and bullying.
Some general tips for employers
Get ready to join experts and decision-makers from around the world to learn about and exchange ideas on the latest developments and innovations in workplace safety and health. On October 4-7, 2020, the XXII World Congress on Safety and Health at Work will come to Toronto.
With the theme of "Prevention in the Connected Age", this is a premier event for occupational health and safety leaders, policy-makers, employers and advocates to stay current with emerging challenges, innovative solutions and best practices in work-related injury and disease prevention.
The 2020 World Congress is organized by the International Labour Organization and the International Social Security Association and is co-hosted by CCOHS and the Institute for Work and Health.
To find more information, download the first program, register for the Congress or sign up for updates, go to the World Congress website.
This month's feature podcast is Harassment in the Workplace. Also listen to Summer Safety Tips, for advice for working and playing in the heat.
Gossip, intimidation, and offensive behaviour. These are just a few examples of harassment. Do they exist in your workplace? Are you or a co-worker the victim? Listen to this interview with Jan Chappel, Senior Technical Specialist at CCOHS, and discover tips and advice as you learn more about harassment in the workplace.
The podcast runs 7:32 minutes. Listen to the podcast now.
Warm and sunny summer months mean more time being spent outdoors. And whether you work or play in the great outdoors, you are at greater risk of illness and injury resulting from excessive sun exposure and extreme heat. In this podcast CCOHS provides steps you can take to make your summer safe and injury free.
The podcast runs 4:59 minutes. Listen to the podcast now.
CCOHS produces free monthly podcasts on a wide variety of topics designed to keep you current with information, tips, and insights into the health, safety, and well-being of working Canadians. You can download the audio segment to your computer or MP3 player and listen to it at your own convenience... or on the go!
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The Health and Safety Report, a free monthly newsletter produced by the Canadian Centre for Occupational Health and Safety (CCOHS), provides information, advice, and resources that help support a safe and healthy work environment and the total well being of workers.
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