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>WHMIS 2015 for Workers FAQ


How long will I be able to access the e-course?

Single-seat users have access for 90 days after purchase. For multiple-seat users, access is for 365 days.

What is a passing score on the exam, and what if I don't pass it the first time?

80% is a passing score. If you don't pass the first time, you will have a maximum of two more attempts. Each time you take the exam, you will get a different set of randomly generated questions. Once you pass the exam - or fail three times - you will no longer have access to the exam. You will, however, continue to have access to the e-course.

How do I prove that I have taken and passed the e-course?

If you score 80% or higher on the multiple choice exam at the end of the e-course, you will be able to print or save a Certificate of Completion, showing your name, the name of the e-course, and the date of successful completion.

Does the e-learning system track my progress and success?

If you register for a single seat, no automated tracking is provided. You will need to keep your Certificate of Completion in a safe place, as you and/or your employer will need to manually track the fact that you have taken and successfully completed the e-course. CCOHS cannot replace lost Certificates of Completion.

If your organization buys multiple seats, automated tracking is provided. Your organization will receive a "Facilitator" password. The Facilitator will be able to generate reports at any time that show who in your organization has accessed the e-course and when, how long they have spent reviewing the material, and how they have scored on the multiple choice exam. These reports can be downloaded as Excel files, so they can be loaded into your organization's Health & Safety tracking system, if you have one.

I want to buy multiple seats for this e-course and others. Can I order them at the same time?

Yes, you can buy seats for any combination of CCOHS e-courses at the same time.

I already have a CCOHS e-learning account. Can I add this e-course to my account?

Yes, this e-course will be added to your existing account, and you can track your employees' access to it, as you do now with other CCOHS e-courses.

I forget my password. Can I retrieve it?

Yes. Go to and enter the e-mail address you registered with. Your Customer ID and password will be sent to that e-mail address. If you registered for a single seat, you can ignore the Customer ID.

Is this all the training I need to meet new WHMIS compliance requirements?

No. This e-course provides education on labels, hazard classes, and Safety Data Sheets (SDSs). You will still need work-site specific training.

Does this e-course cover the new WHMIS requirements in all provinces and territories?

Although this e-course is not jurisdiction-specific, it is based on the Hazardous Products Act (HPA) and the proposed Hazardous Products Regulations (HPR). Updates to all federal, provincial and territorial WHMIS occupational health and safety legislation will be based on the HPA and HPR, so the new WHMIS requirements will be fundamentally the same in all jurisdictions.

Once federal, provincial and territorial WHMIS legislation has been updated to reflect the new WHMIS rules, jurisdictions may work with CCOHS to develop jurisdiction-specific versions of "WHMIS 2015 for Workers". Any such e-courses will be available for $10 per seat.

Does the "WHMIS 2015 for Workers" e-course replace the "WHMIS 1988 for Workers" e-course?

It will eventually, but not for a while. The "WHMIS 1988 for Workers" e-course provides education on WHMIS 1988. With WHMIS 2015 in force, we are now in a transition period, during which both "old WHMIS" and "new WHMIS" rules will be valid. During the transition period, workers will need to know about both "old WHMIS" (1988) and "new WHMIS" (2015). The "WHMIS 2015 for Workers" e-course provides education on "new WHMIS". When the transition period is over, and only the "new WHMIS" rules are valid, CCOHS' current "WHMIS 1988 for Workers" e-course will be discontinued.

Should I take CCOHS' "WHMIS 1988 for Workers" or "WHMIS 2015 for Workers" e-course?

During this transition period ending December 1 2018, you may receive hazardous products that follow either WHMIS 1988 or WHMIS 2015 requirements. To ensure worker protection, employers must educate and train workers about WHMIS 2015 as new labels and SDSs appear in their workplaces. During the transition period, employers may continue to have WHMIS 1988 labels and MSDSs in the workplace – if so, they must also continue to educate workers about WHMIS 1988. Employers must review and comply with the WHMIS requirements of their occupational health and safety jurisdiction.

I took your "WHMIS for Workers" e-course a year ago. With the new WHMIS legislation now in force, is my "WHMIS for Workers" certificate still valid?

With WHMIS 2015 in force, all workers need education on the new label formats, hazard classes and Safety Data Sheets (SDSs). The "WHMIS 2015 for Workers" e-course provides this education. All workers will still need work-site specific training.

What if the new WHMIS legislation changes after I take the "WHMIS 2015 for Workers" e-course?

If the legislation changes, the e-course will be updated to reflect this. CCOHS will send an e-mail announcement to all registered e-course users to make them aware of the update. Users whose access to the e-course has expired will have it extended by a month so they can take it again.

For more information on timelines and requirements, please see our WHMIS 2015 fact sheet.

WHMIS 2015 for Workers

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